These terms govern all offers, orders and agreements between Tradefor7 and its customers. By placing an order you accept these terms in full. Any purchasing conditions of the buyer are expressly rejected.

1. Who we are

Tradefor7, Goudstraat 1-1, 2718 RD Zoetermeer, The Netherlands. Chamber of Commerce 70833079. VAT number NL002412131B76. Referred to below as "we", "us" or "Tradefor7". The customer is referred to as "the buyer".

2. Business customers only

We sell exclusively on a wholesale basis to businesses. By registering an account and placing an order, the buyer confirms that it is acting in the course of a trade or profession and not as a consumer.

Because the buyer is not a consumer, consumer protection rules under Dutch and European law, including the statutory right of withdrawal for distance selling, do not apply to any order placed with us.

We reserve the right to request proof of business status at any time and to refuse or cancel any order where that status cannot be established.

3. Accounts and access

Catalogue access and pricing are available only through an approved account. Applications are reviewed individually and we may refuse an application without giving reasons.

Account credentials are personal to the buyer and must not be shared. The buyer is responsible for all activity carried out under its account. Pricing, availability and terms shown in the portal are confidential and may not be disclosed to third parties.

We may suspend or close an account at any time, in particular in the event of non-payment, misuse of pricing information, or breach of these terms.

4. Prices and VAT

All prices are quoted in euros and are exclusive of VAT, shipping costs and any import charges.

VAT is applied as follows:

• Buyers in the Netherlands: Dutch VAT at the applicable rate.
• Buyers in other EU member states holding a valid VAT identification number: 0% VAT under the intra-Community reverse charge mechanism. The buyer must supply a valid VAT number, which we verify through the VIES system. If the number cannot be validated, VAT will be charged.
• Buyers outside the EU: 0% VAT as an export supply. The buyer is responsible for all import duties and taxes.

Prices are subject to change without notice. The price applicable to an order is the price confirmed in our order confirmation.

5. Minimum order

Minimum order values and minimum quantities per fragrance may apply. Any applicable minimums are shown in your account portal and at checkout.

6. Orders and acceptance

An order placed through the website is an offer to purchase. An agreement comes into effect only when we confirm the order by email. Stock shown online is indicative and is not reserved until the order is confirmed.

If an ordered item is unavailable in whole or in part, we will contact the buyer to offer a partial delivery, an alternative or a cancellation of the affected line.

7. Payment

Payment is by bank transfer in advance. After the order is placed, the buyer receives a proforma invoice by email containing our bank details and a payment reference.

Payment must be initiated within 24 hours of receiving the invoice. Orders that remain unpaid after this period may be cancelled without notice and the stock released for sale to other customers.

Goods are prepared for dispatch only once payment has been received and credited to our account. The buyer must quote the payment reference and pay the full invoiced amount. Bank charges, currency conversion costs and any shortfall arising from them are for the buyer's account.

8. Delivery

Delivery times are set out in our shipping policy and are estimates given in good faith. They are not binding dates. A delay does not entitle the buyer to cancel the order, refuse the goods, withhold payment or claim compensation.

Risk in the goods passes to the buyer on delivery.

9. Retention of title

All goods delivered remain the property of Tradefor7 until every amount owed by the buyer, including any costs and interest, has been paid in full. Until that time the buyer may not pledge, encumber or otherwise dispose of the goods other than in the normal course of its business.

10. Inspection and complaints

The buyer must inspect every consignment on arrival.

• Visible transport damage must be noted on the carrier's delivery documents at the moment of receipt and reported to us within 48 hours, with photographs of the outer packaging and the goods.
• Shortages, incorrect items and any other defect must be reported within 7 calendar days of delivery, with photographs and the order number.

Complaints notified after these periods cannot be accepted. Goods that have been opened, used, relabelled, price-tagged or resold are deemed accepted.

Where a complaint is accepted, we will at our discretion replace the goods, issue a credit note or refund the affected part of the order. Our liability is limited to the invoice value of the goods concerned.

11. No right of return

Because all sales are business to business, orders cannot be returned or cancelled once confirmed. We do not accept returns for change of mind, ordering errors, overstock or slow resale. Please see our refund policy for the limited circumstances in which goods may be returned.

12. Products, authenticity and variation

We supply goods obtained through legitimate commercial channels. Formulation, packaging design, batch codes and cellophane wrapping are determined by the brand owner and can vary between production batches. Such variation is not a defect.

Fragrances are supplied for resale in their original packaging. The buyer is responsible for ensuring that its own resale complies with the labelling, cosmetic product and consumer information requirements applicable in the market where it sells.

13. Resale

Goods are supplied for resale by the buyer in the course of its business. The buyer may not present itself as an authorised representative, agent or exclusive distributor of Tradefor7 or of any brand we distribute without our written consent.

14. Liability

Our total liability arising out of or in connection with any order is limited to the invoice value of that order. We are not liable for indirect or consequential loss, including loss of profit, loss of turnover, loss of customers or reputational damage. Nothing in these terms excludes liability that cannot be excluded under Dutch law, including liability for intent or deliberate recklessness.

15. Force majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including supply shortages, carrier disruption, customs delays, strikes, fire, and government measures. In such cases our obligations are suspended for the duration of the event.

16. Changes to these terms

We may amend these terms from time to time. The version in force at the time an order is placed applies to that order.

17. Governing law and jurisdiction

These terms and all agreements between Tradefor7 and the buyer are governed by the law of the Netherlands. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. Disputes will be submitted to the competent court in The Hague, the Netherlands.

Contact

Questions about these terms: info@tradefor7.com or +31 6 22210018.